Free Reschedule Offer: Terms & Conditions
Winter viruses got you worried? We've got your back!
Secure your spot at our workshops with one complimentary reschedule built-in.
We understand that unexpected circumstances, especially during the winter season, can sometimes disrupt your plans. To offer you greater flexibility, we are pleased to provide one complimentary reschedule for all workshop bookings, subject to the following terms:
-
Eligibility: This offer applies to all workshop tickets purchased on or after May 21, 2025.
-
Requesting a Reschedule: To request your free reschedule, please email us at hello@paintelaide.com.au with your booking details.
-
Notice Period: Your reschedule request must be received by us via email at least 24 hours prior to the scheduled start time of your original event. Requests received within 24 hours of the event will not be eligible for the free reschedule and will be subject to our standard cancellation policy.
-
New Event Selection: You may reschedule your booking to any workshop event advertised on our website, provided the ticket price of the new event is similar to or lower than the original event you are cancelling. If the new event is priced higher, the difference in ticket price will need to be paid. No refunds or credits will be issued if the new event is priced lower.
-
Reschedule Window: You must email us with your new event selection within 3 months of your original scheduled event date.
-
Finality of Reschedule: Once a reschedule has been confirmed and processed, the original booking is void. The new booking is final and cannot be cancelled or rescheduled again under this free reschedule offer. Standard terms and conditions apply to the newly rescheduled event.
-
Offer Limit: This offer provides one free reschedule per original booking. Subsequent reschedules or cancellations beyond this single free offer will be subject to our standard terms and conditions.
-
Availability: Reschedules are subject to availability in your desired new workshop. We recommend selecting your new event as soon as possible to ensure your preferred date is available.
For any questions regarding this offer, please contact us at hello@paintelaide.com.au.